Shipping policy

New Zealand Shipping

Free Shipping: On all orders.

Standard Shipping: NZ Post overnight tracked service.

Delivery Time: 2-4 business days.

Note: While we use an overnight service, occasional delays may occur due to factors beyond our control.

Australia Shipping

Free Shipping: On orders over 120 AUD.

Standard Tracked Shipping: 9.99 AUD.

Express Shipping: 29.99 AUD.

Delivery Time: 5-10 business days for standard, 2-5 business days for express.

USA Shipping

Free Shipping: On orders over 100 USD.

Standard Tracked Shipping: 19.99 USD.

Express Shipping: Coming soon!

Delivery Time: 7-15 business days for standard.

UK/EU Shipping

Free Shipping: On orders over £70.00 GBP.

Standard Tracked Shipping: £9.99 GBP.

Express Tracked Shipping: £24.99 GBP.

Delivery Time: 5-10 business days for standard, 2-5 business days for express.

Tracking & Delivery

Once your order is shipped, you’ll receive tracking details via email. A signature may be required upon delivery. If no one is available to sign, your parcel may be taken to the nearest post office or collection point.

Customs & Duties

International orders may be subject to customs fees or duties, which are the responsibility of the customer. Please check with your local customs office for more information.

Please make sure that the delivery address and recipient’s name for your order are accurate and complete (including the full business name if shipping to a work address) as we cannot make changes once your order has been placed. We are not responsible for any orders that are lost or delayed due to incorrect delivery information provided by you.

Delivery is considered complete once the goods have arrived at the delivery address you provided. We are not liable for any damage, loss, or theft that occurs after the items have been delivered.